1. To search for an existing work order in TR4, locate the Global Search in the top ribbon of any page when navigating the software.
2. In the Global Search field, start by entering a search criteria, such as Work Order Number or Work Order ID (Trakref Work Order #) in the Search field.
- As values are added in the search bar, results that match the entered values will appear beneath the search field.
Search Value: 2023-
3. Search is instantaneous. As the search criteria changes, search results will expand or narrow to match the search currently entered in Search. For example, as more values are added the search results will narrow
Search Value: 2023-0405
4. To a open a search result, hover mouse cursor over the result and select the item from the search results list
5. After selecting a Work Order from the Global Search results, page will redirect to the Work Order Detail page for the corresponding work order. From the Work Order Detail page, users have the option to Close an Open Work Order, Assign Work Order, Edit Work Order, Create Service Event, or Re-Open a Closed Work Order