Features
Inventory
Returned to Landlord Appliance Decommission Reason — Added "Returned to Landlord" as a new decommission reason in the appliance decommission workflow.
Decommission Appliance modal showing the new "Returned to Landlord" reason in the dropdown
Analytics & Reporting
California CARB R3 Data Supplement — Added a new regulatory report for California CARB R3 data submissions under
Analytics > Regulatory > California > CARB R3 XML.
CARB R3 Data is now available to export as .xlsx
Operational Location Registration Report — Added a new operational report covering location registration data under
Analytics > Operational > Location Registration.NY DEC Multi-Facility & Equipment Exports — Added new regulatory exports for New York DEC multi-facility and equipment data under
Analytics > Regulatory > New York > NY DEC Registration Exports.
NY DEC Multi-Facility & Equipment Exports
Trakref Mobile (Native Mobile App)
Configurable Messaging Framework — Added a configurable messaging framework to support contextual in-app messages in the native mobile app.
Enhancements
Unless noted, all enhancements are specific to the Trakref V4 web application.
Inventory
Expandable Inventory Menu — Updated the Inventory popup menu to an expandable menu item. Workflow impact: Provides easier navigation across different inventory views.
Material Types & GWP View Across Inventory — Material types and Global Warming Potential (GWP) values are now visible across inventory in a view-only format.
EPA AIM Act Rolling Method Leak Rate — Added the EPA AIM Act Rolling Method Leak Rate to relevant systems on the Inventory Detail screen, and included these values in the Inventory Export.
WA 365 Rolling Method Leak Rate — Added the Washington State 365-day Rolling Method Leak Rate to relevant systems on the Inventory Detail screen.
Service Events
Save for Later or Complete After Error — Users can choose to Save for Later or Complete a service event after an error occurs. Workflow impact: Prevents the loss of in-progress work when an error is encountered.
Improved Date Selection Field — Improved the Date Selection field across the Service Event workflow as part of the ongoing UI/UX refactor, featuring a one-click option to use "Today".
Site Leak Inspection Filter — Updated the Site Leak Inspection module to support multi-select functionality.
Admin & UI Improvements
User Role Selection Cleanup — Removed the "Add Purchasing Administrator" option from the
Account Details > Manage Users > Add Userflow.User Session Context — Restored valid user context after login. Workflow impact: Ensures that the user session state is preserved correctly upon logging in.
Table Dropdown Behavior — Improved dropdown behavior in tables across V4. Workflow impact: Provides more consistent selection and filtering within data tables.
Global Form Fields Style — Standardized the visual style across application form fields.
Compliance Center
Compliance Center Tooltip — Updated the EPA 608 tag tooltip on the
Compliance Center > Assets by Applicable Regulationview.Compliance Center Charge Threshold — Lowered the Compliance Center Charge Threshold from 50 lbs to 15 lbs across four tables.
Bugs
Unless noted, all bug fixes are specific to the Trakref V4 web application.
Inventory
System Registration Date Format — Fixed an issue where a timestamp was included under
Inventory > System Registration. User impact: Effective Date and End Date are now cleanly displayed in MM/DD/YYYY format.Rapid Cylinder Entry Placeholder — The system now automatically uses the serial number in the cylinder name placeholder when the tag field is blank.
Preferred Vendor Dropdown Sorting — Fixed the sorting order of the Preferred Vendor dropdown on the Add Location screen. User impact: Dropdown options are now sorted alphabetically.
Deleted Asset Security Restricting — Users can no longer access the asset details page for deleted assets via a direct URL.
Service Events
Service Event Modal Display Issues — Resolved the X (close) button overlap with titles on Recover Gas and Install Gas screens, infinite spinners on Leak Monitor Calibration return-to-Complete, blank-page displays on certain Beta service events, and a missing Edit option on Leak Monitor Calibration.
Record Refrigerant Availability — Record Refrigerant is now available for all equipment types where expected.
Tab Skipping Data Cleansing — Non-relevant fields are cleared when skipping tabs in service event creation, preventing stale data carryover.
Reverse Retrofit Partial-Execution — Fixed an issue causing incomplete operations in retrofit workflows.
Location Details Filters — Net Gas Added and Per Occurrence Leak Rate % filters on the
Location Details > Service Eventstab now work correctly.
Admin & Account Management
Service Provider Layout — Restricted Locations and Assigned Locations fields now align correctly when editing a Service Provider.
Email Alerts Persistence — Assigned Email Alerts shown in the UI now persist to the database when saved on the Manage Email Alerts screen.
Regional Admin Regions — Regions added to a Regional Admin User now persist correctly on save.
Add User Dropdown Options — The ADD USER dropdown now shows the correct role options for Super Tenant Admin, Tenant Admin, and Technician Manager.
Edit Profile Validation Message — Fixed a missing warning alert on profile edits. User impact: Edit Profile now correctly displays the validation message for duplicate emails.
Assign Locations Region Radio Button — Assign Locations now correctly enables the Region radio button when assigning locations to Regional Admins.
Work Order Mobile Document Sync — Documents attached via the mobile app are now exposed during Create Work Order.
Work Order Dropdown Filter — Technician and Technician Manager users now see correct values (not blanks) when using the dropdown filter on the Work Order screen.
Service Event Export Follow-up Date — Fixed a date discrepancy found in tabular downloads. User impact: Service Event Export Follow-up Date now matches the UI value for Service/Leak Repair Events.
Global Search Customer Work Order — Global Search now returns accurate results when searching by customer work order.
Screen Printing Restoration — Restored the ability for customers to right-click and print all V4 screens.
Trakref Mobile Experience (PWA)
PWA Connection Loss Banner Handling — Fixed an offline navigation loop bug. User impact: The banner now disables the FexaTrakref logo while offline so the page no longer appears to load when there is no connection.
Email Alerts
EPA Leak Rate Trigger Rate Exceeded email alerts now dispatch correctly.
Reports
Service Event Transactions (All) Report — Now includes an Applicable Regulation filter and column.
Report Timestamping & Space Optimization — Added automated generation metadata and condensed row layouts. Output impact: Reports now display a date/time stamp showing when each report was generated; Section 608 report performance optimized; reduced unused space across analytics reports for a cleaner layout.
Asset Repair Summarization Report — Charge Capacity filter default max value now scopes properly to the current instance.
Refrigerant Use Report — Fixed mathematical discrepancies in material balances. Now shows the correct Installed Transferred Amount and Recovered Transferred Amounts.
CARB R3 XML Report — Region/Division filter now supports multi-select and restores the "All" and "No Associated Region" options.
Contact EPA – 608 Letter (Chronically Leaky System) — Now accurately displays systems, allows PDF export, and applies a corrected calendar-year leak rate calculation in the letter.
GreenChill Report — Fixed a tracking bug that overstated chemical usage metrics. No longer overstates refrigeration installs for R-422D.
Inventory Export (EPA AIM Act Rolling Leak Rate) — Exported "EPA AIM Act Rolling Leak Rate" values now match the UI value exactly, and the EPA AIM Act Rolling Method Leak Rate correctly reflects current values across the UI.
Power BI Reports — Power BI reports now load consistently in all environments.
Compliance Center Analytics —
Compliance Center > Assets by Applicable Regulationnow displays bar and count values correctly.